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Anonymous
I ordered April 30th expecting a package on or near Mother’s Day. Paid for expedited shipping which is 5-8 business days in addition to the 3-5 days of processing. On May 5th they told me my package had been shipped after weeks of waiting, reaching out to their support email(with NO response), calling their number (with NO response) I refuted the charge on my card on May 30 and accepted the fact I was never getting the package. Then on JUNE 11 the package arrived at my door way past their promise date and in a mediocre condition and they had the audacity to ask me to reverse the refute on JUNE 18 although it happened over 2 weeks ago. Terrible company DO NOT order anything here.
4 years ago
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Soufeel has a 3.7 average rating from 847 reviews
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