Square decided that multiple payments through their platform were fraudulent. How does Square get to decide that???? First of all, they weren't. And the customer never reported it as fraudulent. Now Square is just holding our money and wont release it. Telling us we have to refund the money to multiple customers. It has been MONTHS and they won't release our money. Close to $5K. Absolutely unacceptable. This is not a bank issue. The charges are clean and approved.
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