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Charlotte
This was he review i tried to leave on their website but was advised it didn't meet their criteria! I wonder why?? Ordered game was advised 3-5 days for delivery. Had an email that said delivery w be would be late. In the meantime I’d be given a free delivery code for being a new customer which didn’t work. Was told they would refund my delivery charge which was £4.99, that never happened after being told by two different people it would. The game still didn’t turn up by the “latest day” I was advised it would come, so called to cancel item. I called on several occasions and couldn’t get through, then was told they couldnt hear me. Then when I finally did get through (at a cost of 13p per minute!!!) was told order cancelled but refund would take 14 days. Waiting for my refund to be processed and then a week later the game arrives! By this point I had ordered and had delivered the same game from another company! The worst service I have experienced in a long time! I’m surprised they have any customers at all! Unless you have absolutely no other alternative, avoid this company!!!
3 years ago
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Studio has a 1.3 average rating from 1,537 reviews

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