I tried to order a mattress from studio using cash. The website and the original email for the order stated "please allow 3 days for delivery". The money has been taken from my account so I assume everythings OK. I get an email 2 days later stating my order has been accepted and "please allow 5-10 working days for delivery" I was not happy with this so I contacted customer services through the email. Another 3 days later I get an email telling me my order is not being accepted as I don't meet the criteria for an account and if I want to make an order I should go to the website and make a cash order. ABSOLUTE FARCE, NO IDEA HOW TO RUN A BUSINESS, I HOPE THIS COMPANY IS SOON A CASULATY OF THE CURRENT ECONOMIC CRISIS SO IT CAN BE WIPED FROM HISTORY FOREVER, ABSOLUTE JOKE! I'm still waiting to see if I get my order or a refund.