Worst customer service ever, charged for all calls and if you have any issues and are unhappy they either cut you off or say the call is bad. I have been waiting on a returns label for a faulty large item for 10 days which has to be sent by post, yet other companies can email you it right away, nothing has arrived and every time I called to chase up, I get same message it takes 5 to 7 days for postage, when I said it had been 10 days you then get silence from their customer service and then they cut you off. Do not buy anything large or which might need returned as they are a nightmare. Even if I finally get this parcel lifted I am being charged ongoing interest for at least another 14 days before they credit your account back. Will never order a large item again and if they don’t get this sorted I will be closing my account.