I ordered 4 items on the 25/11/20 and on the tracking it said still waiting dispatch 10 days later. On their website it states delivery within 3- 7 days. I called their Customer Service twice and was on the phone for a total of 97 minutes trying to find out when my items would be dispatched and all I got was they did not know. They said that they would call me back, which they never did. I then found a number for accounts and I spoke to them and they could not confirm a dispatch date although they did say that all 4 items were in stock and they were waiting for a courier, which I find unbelievable! So I have cancelled the order and I will be spending my money with a reliable company with good customer service. Do NOT use this company.