Absolute shocking online store!!! Time and time again I’ve tried to give them the benefit of the doubt but every time I’m disappointed. Ordering is the easy part only to find out days later that what you thought you’d ordered is out of stock and won’t be in for weeks but hey ho we are still going to charge you and add interest to that! Then you try and contact Studio customer service by email and you get another email in return to say their not responding to that email. So then you try to ring them after you’ve been at work all day only to be told there’s no one available in that department to speak to, ask for a manager: forget it, no one available.
When I finally managed to make an order they lost my order and now I’ve waited over 1 month for them to start an investigation into what’s happened to my supposedly delivered order. In the mean time I have to pay for said items and to add insult to injury have to pay interest as well. Returns take forever to be acknowledged and refunded and that’s only after chasing them via email and phone calls several times.
Avoid, avoid avoid!
3 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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