NEVER USE THIS COMPANY! I placed an order on the 10th of December. (non credit, paid in full). After my order I recieved a confirmation email. And they took the money right away from my bank account. A few days later I can't seem to track my items? (christmas presents). Today I called(7 days later) - - (taking more money from me as its a high charge number) I'm left on hold for a while. Lots of talking laughter in the background can hardly hear the adviser on the phone. Who can hardly speak English himself. I am then told that my order didn't go through.. I'm not going to recieve my items at all. (even though they took my money) and NEVER informed me of this. So they basically SCAMMED me!!!! They took my money had no intentions of sending my items, no intentions of refunding me. And they did NOT inform me that my order didn't go through!! I was then told I had to wait for a refund! So not only have I now got to buy gifts again but I have NO Money to do so as they'd like to keep it for a little longer!! So many great companies going into administration and theses scammers are still open is just ridiculous!!