I ordered radio/speaker which turned up to be very poor quality (no louder than my phone so made no sense to keep it) so I returned it more than a month ago, which apparently got lost on a way and I still didn’t receive my refund. Exactly what I needed before Christmas. I have been shopping online for years and never before I had so much trouble to return an item. Which was poorly in a first place. I have been exchanging emails with a customer service for ages now and loosing my patience tbh. If you want to avoid this type of hustle and potential money lost for yourself avoid this company. It’s an absolute joke.