1, order plce didn;t receive after 3 weeks waiting cancelled item was then told it would take 14 days to cancel. n 2,then 3 days later went on my account and it said it has been dispatched direct and was with courier 3. still waitinf for item 2 weeks later and curier has not received it when you go on track my parcel. 4 they are now asking for payment - disgraceful Spoke different customers services who are not in the UK and you can't speak to a more senior person or anyone in uk. they read off a script. DONT ORDER ANYTHING WITH THIS COMPANY. used to be fine nowi will never order with them again after being with them 20 years