Awful and sarcastic customer service the last message I got was I can't believe how well you are holding up considered the stress you are under very sarcastic we ordered large outside storage container as we already bought one before and thought it was great but after half building this one discovered that it was badly damaged due to logistics and having disposal of packaging decided to use two pack Epoxy to repair not pretty but functions ok after numerous messages and e mail were offered £11 discount for something that would have been discarded on return and they would have had to send out new one though I was helping them out bad mistake but the sarcastic customer service is the worst problem