Ordered a play house twice first one they cancelled without telling me due to stock. But the customer services kept telling me it would be with me... re ordered the item only to still be waiting for the play house (6th March) Called Monday was told there was no stock again ... two minutes later there was stock arriving now and it would be with me Friday. Please allow 5 days Called today to get a delivery time ... Guess what no stock till 22nd and please allow 5 days after for delivery Asked for a refund of my money as I paid £70 onto of my credit limit. To be told it would have to be delivered first then 21 days after returning I would receive my refund ??? There's no stock how would it be delivered!! Then it changed to 7-10 to tell the stockist to cancel then they would start a refund.. Finally after talking to a manager I was told I would receive my refund within 10 days. I have a feeling I will never see this money again 😕 they will also not close my account.... PLEASE DO NOT ORDER FROM HERE ITS TERRIBLE THEY WILL.TAKE YOUR MONEY AND NEVER DELIVER THE ITEM.