Called them 10mins after I placed a order as I noticed delivery address was wrong they said they will be able to change the address once it’s been processed and to call back once it had. I called back to be told they can’t change the delivery address or cancel my order or refund my account even though it hasn’t been dispatched. I now won’t recive my order that has already been credited to my account I no long live or know the person who lives at the address. I admit my mistake in clicking the wrong address however customer service had told me they would be able to change that which they now can’t.Very unsatisfied. Customer service give false information.
3 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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