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Anonymous
Ordered an electric beer dispenser for 89.99. Description said that the beer dispenser accepted 5litre universal kegs. Checked online and there were no such kegs. So tried to cancel the order. Order could not be cancelled and item was shipped. Looked good when arrived. Ordered a variety of five litre kegs and non worked in this dispenser. Instructions referred to a plastic cap on top of the beer keg and there was no such thing. Out of pocket 200. Returned the item still to hear back, Checked everywhere for the manufacturer of this item and lo and behold Amazon used to be the supplier. Item no longer available on Amazon so I wonder if Amazon also dumps items of to studio when they’re taking up too much space. I have refused the £10 compensation from studio customer service on the day of my call as accepting this means I have no right to claim full compensation through a formal process. Previously also bought a tiki bar from this company which looked second hand on arrival and I hand to fix it myself. Was also wrapped in packing film. Will never use this catalogue again. I do not trust this company.
3 years ago
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