Terrible company, I have been with studio for years and it’s only this past year they have been shocking. Keep saying I am behind with my payments when I am actually paying 2 payments in one month sometimes, customer services are a joke they speak over you and try and convince you they are right and you are wrong.I have also waited 9 weeks for a parcel to be picked up and just keep getting told it will be next working day, if I could of carried the big heavy 8 ft parasol to post office I would of but it wouldn’t of fitted in my car.numerous phone calls and emails to this company and they just not helping, if I could afford to pay it off I would but despite my extra payments the balance doesn't seem to be shifting.