I am so dissatisfied with this company. I am trying in vain to return an item. I’ve been given many collection dates but nothing ever happens. All the staff do is keep apologising. A complaint has been raised with them but still they don’t collect my goods. They refuse to give me my money back until the goods are returned. BUT they won’t let me return them. I am £250 out of pocket. They are promising yet again to pick it up tomorrow but I don’t believe it will be collected. This was the first thing I ordered from them and it will be the last. All I want is my refund. As a company they are keen to take your money, but when an item becomes faulty they don’t care at all.