I would give zero!! I never write reviews but feel that people should be warned against buying from Studio and I wish I read these reviews first. I ordered a mud kitchen for the children just before Christmas. I liked this one because it had a tap that would pump out water, I was also tempted by the offer of 20% off if I opened an account. I thought that would be great as I’d pay it off straight away. So I ordered the item and the full amount was paid the next day. The item arrived a couple of weeks later but I wasn’t happy with how flawed it was so I asked for a replacement which was agreed and delivered (left outside my door). They added the cost of the replacement item to the account, so I phoned and they said it’ll be deducted from The account once the item was received back in their warehouse. I thought fair enough (but don’t know why they it wasn’t collected when the replacement was delivered!) I waited for the original item to be collected, but instead, another arrived! So I had three mud kitchen in my actual kitchen. They had also added the cost of the extra mud kitchen to the account. After opening the replacement, this was also poor quality (split wood), so I opened the third and found that that was ok (so it was lucky they did send a third as it saved me another phone call!). I called them and told them to collect the two extra items, clear the clear the account and delete the account as I won’t buy from them again. After a week or so, The two items were collected and I waited for my account to be cleared. I waited two weeks then emailed to say clear and close the account. They agreed again and this time they did remove to amount on the account. I was thankful it was over and I made a mental note to never shop with them again. 7 months later I receive a statement saying I owe £13.50! I phoned (took ages!) and asked why they think I owe them money, they said it was interest as I paid late! I explained that it was paid off the day after I ordered and therefore owe them nothing. The call handler went to talk to someone and put me on hold. When she came back to me, she told me that the account will be cleared with 2-3 days. Im not holding out much hope and expect they’ll send another statement!! The mud kitchen isn’t even that good. the tap gets jammed from the mud and the cupboard door doesn’t shut and keeps swinging open!! I wish I’d just paid the extra £20 and saved myself a lot of grief! Actually, I just wish I never bought from them in the first place! Awful company, don’t know how they get away with it!!