Will never use this company again. I had zero balance yet when I clicked on **view statement ** it showed an outstanding balance of 17.00 exactly which was also on my credit file for some time...I had called numerous times to try to get to the bottom of this. All they kept saying was "it's not showing on our end" I said it 8s on mine. Eventually had to take this to the ombudsman and won the case as there were never any transactions for 17.00 exactly I requested my account be closed some considerable time ago yet noticed this morning I could still log into my acc. I had to call them yet again to deactivate my account. This shouldve clearly been done some time ago. I never did get an answer as to why an amount of 17.00 showed on my account for some time even although several months ago I was promised an explanation. I will never use this Co again !