Ordered 2 beer fridges, only received 1, eventually after me spending 2 days phoning courier and studio I was told damaged in transit, zero communication from studio, I then asked can you send me a replacement please, they said no, that's not what we do, you'll get a refund (no laughing at the back) and just reorder another one, terrible service, decent company's would never have that as their standard practice (THIS IS YOUR WARNING, GO PAY THE EXTRA COST FOR THE ITEM WITH THE OTHER COMPANY). 8 weeks getting chased from one person to another and I'm no further forward, terrible terrible company, worst I've seen in 40 years, you can't speak to a manager easily, they actually pass you to another colleague and they try and kid on their a manager. Only the refund team can send me my money back but I'm not allowed to speak to them and trust me they don't get back in touch with me, when I used to read these reviews I sometimes doubted them, but I've realised there is company's out there with bad customer service, Martin Lewis tells you that, but I always didn't believe it, I BELIEVE IT NOW, BUY ELSEWHERE please!! My bank is now dealing with my refund...