Would give 0 stars if possible. I ordered a microwave, kettle & toaster set in August. The order was cancelled after a month as they couldn’t obtain the stock. I have been waiting 2 weeks for a refund. I rang to enquire about it & they claimed to have already paid the refund into my bank account. I have a bank statement that proves otherwise. They asked me to send them the bank statement via their social media site which I refused and they couldn’t give me an email address to send the statement to them as an alternative. They also refused to give me the ARN number of the refund, so that my bank could trace the supposed transaction. I rang customer services several times and find them to be completely useless. Several times they have put me on hold then cut me off. I have now put in a formal complaint which probably will be ignored so will be contacting the financial ombudsman. DO YOURSELVES A FAVOUR & AVOID THIS COMPANY!!