One of the worst website I ever brought with. This was my very first order and will never buy anything from them. Ordered 2 items , 1 has received after 7 day but for the other one , received an email after 35 days saying it’s still on its way and sorry for the delay. Then I called the customer service department to cancel this item and he said someone will call my within next 14 days ( wooohh he was joking right). Now , After 7 days of opening the package first received (part 1 of 2 items) the item broke( yes truly it was ). Returning procedure was fine she knew what to do when I rang the customer services. Hermes collected from home but even 18 days after the collection money hasn’t been paid to my card. So what sort of company we are dealing with. Today I called again to ask what happened with my returned item and my money , the guy said someone has to call me regarding this return AGAIN WITHIN NEXT 14 DAYS ( YES YES you heard right) don’t know what to do with this and I believe those type of companies shouldn’t exist on this earth