Absolutely horrendous. Bought a monitor and was told it would arrive within 10 working days. I thought it was long but I understood with current supply chain issues. After a week I called to see if there was any sort of indication when it may arrive or a tracking code etc. I was told the laptops would arrive by that Friday (I called on the Monday). Friday got here and still nothing so I called, they then said it had been cancelled. We had no communication to let us know this. Now I am a monitor down and unable to work from home. Truly poor service from a truly detestable brand. I would implore everything considering shopping with them to AVOID THEM LIKE THE PLAGUE.