Please, please, please! DO NOT USE THIS COMPANY.
Placed an order for a monitor, waited 3 weeks and it was still not dispatched. So after countless calls of them lying to me and saying it was in stock and would be shipped on this and that date. I ended up getting frustrated and cancelled the order only to place an order for a different monitor.
I Placed the one order and was told it would be on a 6months 0% interest plan.
Have checked my account and seen that it was not placed on a plan and are now expecting me to pay straight away. I asked if it could be placed on the plan and they have now told me that I have to send it back and re order the product.
So upon trying to return the item, the delivery man turned up and said he was from express gifts. Naturally I assumed he was dodgy as I was returning my £350 monitor to studio and not “express gifts”. I feel like they should have told me that was the collection name.
So now I have booked another collection, the man arrived and said that he needed a returns label and form, which they did not tell me about nor supply me with.
So I booked a 3rd collection, I wasn’t told when they would be arriving but managed to get it shipped back with the returns label. Guess what? They collected it from my house and shipped it to my house. Brilliant!
So now I have to book a 4th collection, they didn’t send me the returns label again. So I could not send it back this time.
So on the 5th booking, I have now been waiting for over a week to return the item whilst they have been charging money to my account and destroying my credit.
rEaLLy GrEaT cOmPanY!? WoUlD DeFinitely RrreCcommmmend 02£:?/
Ahahahahahahahahaha
2 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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