Hello we chose for my Daughter’s Birthday, a dolls house from studio.co.uk which advertised that it had 20 furniture pieces and 3 dolls. It not only said this in the product description but also photos of the product showed the furniture. Myself and Partner thought this was great for I think it was roughly £50. We opened it up tonight and the paper instructions show 8 pieces with 2 dolls included in the 8. There is no fridge dog mini dolls house 2 other beds bathroom sink crockery bedside table Bedside lamp. To put it bluntly my daughter is missing half her gift. I rang them up and said you are falsely advertising a product and I would like the rest of the items sent to me ASAP. My Mother rang up as it was her card used as she got it for my Daughter. They said they couldn’t help her as I now had the item in my possession. So I rang up and they said they can’t talk to me as my Mother hasn’t given authorisation!!!!! I said that she had etc and they said they won’t pass me onto a Manager and they have told me that’s not an option to get the missing pieces sent and in short just be happy with what I have. I again explained that I have purchased an item from them that was wrongly advertised and she said I can’t help you. Please could you advise what to do as I can’t send it back as they told me the box has gone out with the rubbish today and the dolls house is already put together. We have now gone back and forth over a week and I’ve now just received an email saying ‘I’m sorry your having problems with the storage box you ordered and that we can get you the missing items’ Well that’s the final straw with me…..they do not understand that the items will never arrive as the producer/maker of the product doesn’t make it