Ordered personalised family Christmas PJs in SEPTEMBER! Kids ones arrived in November. 2 adult pairs - multiple emails saying delays, then an email to say 1 pair were being cancelled and I would receive a refund. I then cancelled the 2nd pair, as usual without them all. They emailed to confirm cancellation of 2nd pair and 4 weeks later, have just received a dispatch email for the pair THEY CANCELLED?!? Still no refunds. Not fit for purpose. Absolute shambles of a company
2 years ago
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