Faulty - Damaged - returned items - Items manufactured faulty are what your signing up for when ordering with studio. I opened an account around 2 months ago and in that time I don’t think a single item has arrived in a sealed new condition. I have lost count of how many items I’ve had to return. Some completely smashed and some like the baby Annabelle doll had a completely wonky face from faulty production. I’m unsure of studio are buying returned / faulty goods or if they are just not genuine and replicated but something needs to be investigated. I ordered £175 brand new leather Ugg boots which arrived with dodgy stitching coming loose, mouldy packaging and scuff marks over the toes. In November I ordered a peppa pig house as my daughters main present and Ive just unboxed it to check the condition (as my trust was already pretty low) and it’s unbelievable how damaged this product is. There is footprints on one of the walls, what looks like Stanley knife slices through another, parts cut so sharply they would cut your finger, the pictures that cover the wall partitions are peeling off, every pieces has gouges in it and I just want to cry. This was my daughters main present and has cost around £85 and with days to go until Xmas I won’t have time to return and reorder. I wish I could post pictures here because it really is questionable, whether this is a knock off fake product. The way the windows and doors have been cut is jagged, paper is overlapping the sides and I can’t see it being worth more than £30 let alone what I’ve paid. Shame on you studio for trying to sell items like this. I don’t know what I will do for Christmas now, as a single mother I can’t afford to go out and buy another and I’ve already brought the sets to go with the house. You should be ashamed. This isn’t a one off as it has happened repeatedly in the last month. You have some explaining to do !!! Please do not order from this website !!!