I Ordered an item that they said on their website was in stock. Waited 10 working days as per their email confirmation only to find upon ringing them that the item was never in stock. For reference I ordered on 06/12 its now the 20th. I paid £4.99 for the privilege of this delivery, they then refused to delete my account after I asked for a refund and they refused as per their policy as I have an open order. How can it be an open order if you don't have the product. AVOID AT CHRISTMAS.
2 years ago
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