AVOID THIS SCAM COMPANY LIKE THE PLAGUE! Ordered a projector for Xmas which came after 2 weeks. Quality was poor and unusable. Returned the item via the studio website, within my 30 day policy, this was on the 12th December 2021. Called every week after to find out where my refund was as the Hermes tracking advised to speak to Studio for updates, to be told that I had nothing to worry about it was ok in hand! Called last week 5th January 2022 to raise a complaint and find out today 10th a January 2022 that they haven’t receive the return and I have to claim from Hermes! All options on my account to even create a return have been removed off my account and I’m advised as I made a return myself I’m liable!! The return was done via the Studio website which they say was me doing it on my own back. Stay well clear now having to contact credit card company for fraud