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Anonymous
Absolutely disgusting service. I was due a delivery of a dinner set on the 5th of January 2022. 1 of these was a hummingbird dinner set which was due To be delivered on 5/1/22. This did not happen, upon tracking Hermes shows the item will be delivered the next working day. It's been 40 days and despite promises from Studio to investigate Nothing has been done. I have been constantly fobbed off and lied to by their customer service team.Emails sent from them are generic and do not help. They said they would need 30 days to investigate, 40 days later no resolution and an email they sent me now states they can take 58 MORE days to resolve. Wouldn't recommend to anyone
2 years ago
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Studio has a 1.3 average rating from 1,537 reviews

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