No way of cancelling orders. Tried to place an order then got a message saying "unable to process your order at the moment. Try again later" So I did and 2 hours later I got 2 confirmation emails as I ended up having a duplicate order. (Having read some other reviews, this has happened a lot) I got it touch right away. Got told that I needed to wait until the orders are processed before cancelling one. Bear in mind this isn't next day delivery, this is the good old 3-5 days one. Now they're saying that they're unable to cancel it and it will be delivered and I will need to call them to arrange a collection. This seems like a waste of time. If I had known, I would have used another website and paid £2 more to get a more reliable service...