One star was one to much No statements not able to go online My name!! My address!! My date of birth!! My reference number!! NOT CHANGED but not recognised!!!! Paid account by phone received email thank you for payment and reference number for payment. A month later received email about missed payment Phoned again oh!!! payment did not go through Why email received reference number money was in the bank. Wanted another £14 non payment. Person other end of phone a joke addiment £14 was to be paid no only what I owed. I ONLY PAID FOR WHAT I GOT. I told her that I wanted to speak to someone in charge Studio Phoned back a short while later OH LO!!!!! and behold was their fault payment did not go through.Told them to keep their goods don't want anything to do with studio ever again.Always your fault not there's. SAVE YOURSELF A LOT OF GRIEF STAY CLEAR I WILL. Phone calls to them are expensive be warned.