If I could give 0 stars I would. Do not shop with this company. I ordered wedding rings which arrived two weeks late and when I received them they were engraved wrong. I sent them back the day after and studio received them back. I got told to wait two weeks for a refund. After two weeks still no refund so rang them back. Then got told to wait a further week. Guess what still no refund after that further week. Rang them back and got told the warehouse isn’t communicating with them so they can’t refund and they don’t know when I will receive said refund. No one has a clue what they were talking about I spoke to several different people, even a manager didn’t have a clue what to tell me. Now £300 out of pocket with no rings!! AVOID at all costs, useless company