I have no idea how this company are still allowed to trade. Ordered 3 weeks ago and my order still hasn’t been dispatched. Delivery times on my confirmation email state 5-10 days. Have spoken to numerous clueless people at customer service who all refuse to refund me DESPITE sending them screenshots of the consumer regulations that state I should receive a full refund as they have broken their ‘contract’ to me. DO NOT ORDER FROM HERE! Here’s an example of a reply from said clueless person… Don’t bother ordering from Studio, they don’t deliver your order then refuse to refund you… ‘Thanks for sending us a message. I know the urgency of this situation. I regret to inform you that we are unable to process any refund or cancel the items. When the items will be delivered contact us back to arrange collection. Thanks, Christine’ DONT ORDER, the prices are low because they don’t supply the items!!