This has to be the most pathetic company ever ..i changed my email address last year and only been able to log in once or twice since ,it keeps saying we dont recognise your details and the incompetant idiots on customer service that they have working for them need sacking because they are useless ..i work in customer service and if i treated people the way they do i wouldnt expect to have a job .wont be long before this company goes under for good customers like me cant even order on line any more so what does that say and ive been a customer for years but no morev.enough is enough i have sent so many emails trying to sort this out and all i get is pathetic repeat messages back ...CUSTOMER SERVICE IS TOTAL RUBBISH THEY CANT EVEN CHANGE YOUR EMAIL ADDRESS AFTER MONTHS ITS GONE TO THE DOGS THIS COMPANY