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Laura
Ordered on 26th October told would be delivered 3-7days still not received all of the order missing 3 items. Chased via chat on 8th November and told to wait, chased again today and told can't cancel order and kindly wait. They have not escalation policy or procedures the chat is automated messages and they ended the chat rudely and unprofessionally. Can't answer my questions and expected to wait indefinitely and pay for items I have not and will likely never receive. Absolute joke will never ever use them again and recommend nobody uses them on the future.
11 months ago
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