Ordered item at beginning of October. Had no option but to pay £4.99 for standard delivery. 6 weeks later, I’m still waiting. Contacted customer services through webchat, messenger and email and each time I ask for my order to be cancelled and a refund, they blatantly ignore me and don’t respond. The webchat advisor even claimed that I hadn’t responded to him so he was ending the chat!! Absolutely disgusting service and a complete scam. DO NOT ORDER FROM THIS COMPANY!
11 months ago
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