Sorry this is long. ButI wish I could give no stars studio are the worst I ordered a 3&2 seat sofa they delivered the 3 seat and 2 weeks later sent an email saying the 2 seat was out of stock so I'm left with 2 odd sofas then a month later quite by chance saw the 2 seater was available again they didn't tell me which they should have done so I ordered and eventually got it I got it on buy now pay within 3 months 3 days ago I had an email saying my payment was late which it wasn't as I had upto march to pay so I went online and they'd taken me off the pay later and added interest to the payment they said was late I'd had a belly full of them so I paid 3/4 of the bill when I checked my account again they'd put the remaining £150 onto the pay later.you can't ring to talk to someone you can't even web chat anymore, only by email then you get a generic reply and have to wait 5 days for someone to get back to you I paid what was left and tried to cancel my account and was told it could take upto a month to take me off it's an awful place and I wouldn't recommend anyone to use them