I saw that they had a dressing gown on offer so ordered one......22 days later it still hasn't arrived so I have just been on the live chat with Babra who informed me that my order has been cancelled due to long delivery times.......... I have had no email telling me this nor have I had a refund....!!!!! She then went on to type that I should recieve an email at some point informing me of the cancellation and that a refund takes time to be processed......it's been 22 days already how much time do they need.....????? She also asked if I needed more help so I set about typing and within me finishing 4 words of my reply she ended the chat and that was that. It's taken me contacting them after 22 days to find out that my order has been cancelled and then after finding out, getting cut off a live chat.......an absolutely shocking customer service....... Stay well clear.