After being a customer with Studio for probably 40 years, I won’t be ordering anything more from them. I’ve been getting letters & recorded phone calls telling me that I owed £15 67? or something for which I have no idea what this relates to. I have no paperwork & cannot find anything about it on my account. In the end I went ‘old school’ & sent a cheque as I can stop it easily. The paid it in the day it was received. When I complained on an online forum as I couldn’t get how of them, the stock reply was sent to that page. Then I was asked to send more details which, foe the most part I couldn’t, as I haven’t a clue what it relates to. HAVEN'T HEARD A THING SINCE! 40 years as a customer & you get treated like this! I’m closing my account!