Ordered in September part 1 of the order which two items arrived and I was told by Evri that the other parcel had come to their warehouse open and had been sent back to them,I then got in touch with Evri and received proof that studio had received the return,studio claimed they have never received and also claim they have proof of my delivery because of the photo Evri took for the first part of the order, to put it into perspective I ordered two coats,a shower curtain.hanging baskets,some bralettes and a couple of other things,the photo taken wasn’t big enough to account for all those items and yet studio has closed the complaint as they have proof of delivery. Don’t know where to go next as I begrudge paying for stuff I haven’t received and if I don’t it affects my credit rating. No refund given. Will never use them again after this and I will make everyone aware of it. DO NOT USE!!!! Horrendous Customer Service Skills!!!