Ordered some Christmas bits and pieces. Had to set up an on-line credit account which I didn't really want but went with it anyway. One week later there had been no communication at all from Studio so I logged into my account. My application was still being processed so I called them to cancel the order as it was going to arrive too late. Advised that because my details were still being processed, I was unable to cancel the order or my account. I've just got to wait for them to get round to opening my account and then sending me goods they know I don't want....but according to them its no problem because I can just send the goods back. Never mind the hassle of returning them and the fact that I've paid for a delivery I don't want. I have never experienced customer service like it and will avoid them in future.