About a month ago I have registered with Studio looking to buy a birthday gift for my toddler son. I received a message that Studio is assessing my application and they will get back to me soon. When I hadn't heard from them for a week, I called them only to be told that I should wait another week for the application to be processed, and the only way for me to cancel my order is to receive it and send it back. This has set a pattern for my conversation with Studio's customer service. I've asked several times to cancel both, my application and the order and I always receive the same response. They all seem to be reading a script. Nobody is able to explain the delay in my registration or suggest how I can cancel the order. The Studio can't decide if they want me as a member, yet I'm already held responsible for an order which cannot be processed. My son's birthday have come and gone. My phone calls to the Studio meet with the same response. I'm resigned to the fact that years from now I will receive the unwanted order for which I will be then forced to pay. This is a warning to others to stay away from Studio.