Use to like Studio before but now service is rubbish. I ordered 2 quilt sets which has to include pillow, quilt and mattress cover. One set was fine but another one has no pillow and mattress cover. After I phoned to Studio they promised to deliver another one and they delivered, they tried another three times and every time I open package it had only quilt without pillow and mattress cover and I tired to phone them again and again. Also I ordered gloss wardrobe. I checked that it has all parts include but after it was assembled and we removed protection film from doors, found out that one door of wardrobe is faulty on the gloss surface. Customer service was not helpful at all! They said I have to disassemble wardrobe and return it back and they would deliver another one. I tried to explain that I paid money to assemble it and what I need just one door becase it already assembled and I asked if I can order same wardrobe and when they would deliver I would open a package and exchange only one door but was told that they not deliver and collect in same day and it's impossible. So I would never again buy anything from Studio and wouldn't recommend it to anyone.
6 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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