Absolutely awful website!! DO NOT USE. The lie about being UK based - when I phoned the company to chase my order they informed me they weren’t actually in the UK. They sent half the order on time and said to wait another 21 days as all the items were out of stock, even though they appeared as in stock when my order was made. They do not have an option to pay upfront but instead a credit system or pay after delivery. The telephone centre is comprised of a lot of people with a poor grasp of the English language and online trading laws. I actually asked to cancel my order and return it unused as I cannot wait 21 days and they out right refused and said they do not have to honour my request (this in itself breaks UK online trading laws). Appalling company save yourself the headache and use a real company like amazon! For anyone struggling with this company contact trading standards and they will advise you how to proceed.