Unfortunately 1 star is the lowest I can rate this joke of a company.
I ordered a table before Christmas and it was in poor condition once set up, I emailed studio and they offered a discount of £6.99. I decided to request a new one be sent in the hope it was just a one off. Whilst waiting for the new one to be delivered the current table was falling apart. I decided the send them both back when the new one arrived.
I emailed studio who at the time were happy to collect both. I was told to allow 1 working day. The driver never turned up so I emailed again, I was advised this was re booked. Much like the first time the driver never came to collect, I have since forwarded this onto resolver after repeating this process a number of times. This has been going on for 6 weeks or so now, despite a number of advisors telling me this is booked in for collection.
I would strongly advise against ordering anything from this company. The advisers are polite enough but that makes no difference if your request is not being dealt with. I have been assured this is being investigated and I am sure eventually they will realise all they need to do is collect these items.
5 years ago
Studio has a
1.3
average rating
from
1,537
reviews
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