Absolutely shocked ordered a new bed and mattress as was diagnosed with cancer to be more comfortable, mattress arrived as it should then the issues with the bed. 1st order was lost by the supplier I’m not quite sure how you lose a large bed but feel like studio just pass on the blame. 2nd order of the same bed this is 3 weeks into it, waited 13 days then decided to call , was told that the supplier was waiting for new stock absolutely disgusted that I was not informed and was told it would be at least 40 days before receiving the new bed so we go ahead and order a completely different bed! 3rd order was told this was definitely in stock and I’d receive in the 7-10 days 8 days in today and hasn’t even been dispatched, call studio to be told it’s delayed yet again and it’s still in the time frame this is where I get extremely frustrated with the customer service they always seem unbothered and unhelpful I explained it’s quite obvious this time frame is not going to be met unless Aladdin on his magic carpet will be delivering after this my account will be getting closed I’ve never been so disgusted by a company!!!