I really have no idea where to start. Customer service is shockingly poor. No one can answer my question and just keep blaming the system. I've had problems with my account, with statements and postage payments for an order that got cancelled. Latest issue is they have informed me on my latest statement (24/8) I will be getting and credit limit increase yet today I received notification to say they were putting my interest rate up after a review because of an increased risk. If I was such a risk why increase my credit limit?! I haven't used them much but when I have its always been hassle and I've always swore I would never use them again. Well from today I wont be using them again and I certainly wouldn't recommend them to anyone else.