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A Carpenter
Ordered 2 x 2 seater sofas in August. Stated all in stock, delivery within 10 days. 2 weeks later I phone customer service and told they don't have the stock and to wait 28 days. Spoke to someone via the Facebook page, who said they would be dispatched on 30th September and I would receive in 5 days. They weren't. Spoke to customer service today to be told they have no stock ( yet still says in stock on the website NOT low stock, it has in stock and delivery after 14th October) though I've been told today that they don't have a date for more stock. Never ordered from Studio before, never known anything like it over buying furniture. I specifically ordered them because of the 10 days fast delivery as they are urgent. Why are you selling items that you don't have and don't appear to even be able to get hold of. Why are they still on the website? I paid £120 credit onto my new account to cover the credit account shortfall. So if I cancel the order, I have a feeling I'm going to have a nightmare getting my £120 back. I'm so angry. You need to remove products from your website if you don't have the stock.
5 years ago
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Studio has a 1.3 average rating from 1,537 reviews

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