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John Wagstaff
I have been working for a Sony Xperia plus 10 phone since September 14th, it's been reordered 3 times. The last time it was reordered was 20th October, it's now the 5th November. They use the excuse that it was out of stock but it clearly says online when I check stock availability. I also got family members to phone order line to see if its in stock and its been in stock since it was reordered on 20th October. I received a email saying it will be delivered by the 9th November but its the 5th of November and its still awaiting to be dispatched. I have been a loyal customer and have always paid my orders of very quickly. I have been messed around since the 14th September for the Sony Xperia plus 10 which was a birthday present for my son. Studio doesn't care about us the customer, they just tell you give it more time every time you phone them. They won't give you a truthful explanation to the problem. The first time I ordered it in September when they sent me a email saying it was dispatched but a month later they said it wasn't dispatched it was out of stock, the Sony Xperia plus 10 in black was in stock so I reordered it in black, the order got cancelled so they reordered it on the 20th October and now it is now the 5th November and Its still not been dispatched yet its clearly a states its in stock on the availability check, also by phoning up to check if the item is in stock and been told at least 5 times between the 23rd of October and the 4th November. I would like studio to contact me by some one high up in studio as customer complaints just tell you anything to get you of the phone to them.
5 years ago
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Studio has a 1.3 average rating from 1,537 reviews

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