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Anonymous
Joke company.Avoid at all costs. Bought 2 items for £280, both proved faulty, so returned both in same parcel.3 months later, and after numerous telephone calls @13p per minute and numerous emails was still being charged interest on these items and they remained on my balance.Customer services,(dont make me laugh),they are are rude,speak little English and understand less.They fob you off with lies and give you the runaround.Emails are not answered.The company claims to have tried to contact you but have not,they also claim to have replied to emails Falsehood. They charge high interest rates,and keep charging for items returned to them.this puts minimum payments up and can incur default sums.I have registered a formal complaint in writing and written to the Financial services Ombudsman. I urge every grieved customer to do the same.This will force their hand.I will never shop with them again.
4 years ago
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